kajo Moderator

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kajo
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  • bswiv
    Dave:

    I've been meaning to send something like this along for a while......but......as I always seem to have a overloaded plate......and am getting old!.....I forget.

    Anyway......your commercials.........as you know we've been self employed all our lives and just as with you "retail".....the general public was a large part of who we served. Now we never used advertising, mostly because we were always overworked as it was.......but......if we had.....the polite, calm, tasteful way you do it is how we would have gone about it.

    I know you've heard the old 10 to 1 rule: Basically that if you are doing a good job your complaints will be 10 to 1 over the good. And if the ratio is lower you are a genius! In any event you come across as having some class in the adds. 

    Well done.

    Ben Williams
    ·
    October 28