PENN Q&A Customer Service Forum Page Now Live

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Replies

  • Snookman77Snookman77 Posts: 1,099 Officer
    Hi,
    I have two Penn reels that I am having problems with:

    My Penn Pursuit 6000 is spinning backwards. I can't pull in fish.

    My Penn 750ss Gen 2 clicks when reeling, but makes no noise when line is being pulled out. It also has a tendency to flip the anti-reverse switches when in use.
    Going down the backstreet listening to Blackstreet
    Running around the whole town
    Neighbors yelling at me like, "You need to slow down."
    Going thirty-eight, Dan, chill the f**k out
    Mow your **** lawn and sit the hell down
  • PENNPENN Posts: 373 Deckhand
    Snook,

    The Pursuit needs a cleaning of the anti-reverse bearing, or replaced all together, part # 98C on the schematic - http://s7d5.scene7.com/is/content/purefishing/407-PUR6000

    Not sure with the SS, you may have to crack her open to determine what is causing the issues, I would focus on the dogs. If you are not comfortable opening them up you can send them to us to work on, or reach out to one of our authorized repair centers in Florida for assistance. Full list can be found here:

    http://www.pennfishing.com/PENN-warranty.html

    tony
  • Snookman77Snookman77 Posts: 1,099 Officer
    Thank you.
    Going down the backstreet listening to Blackstreet
    Running around the whole town
    Neighbors yelling at me like, "You need to slow down."
    Going thirty-eight, Dan, chill the f**k out
    Mow your **** lawn and sit the hell down
  • poonmanpoonman Posts: 99 Deckhand
    How long did you guys design the sprags in the fierce to last? Cause i got a fierce that is still quite smooth and the sprag is wasted.
  • PENNPENN Posts: 373 Deckhand
    Sprag? Not familiar with that term.

    Mike
  • poonmanpoonman Posts: 99 Deckhand
    Anti reverse bearing
  • PENNPENN Posts: 373 Deckhand
    We didn't design it to last a certain period of time.....how long a reel lasts all depends on much you use it and more importantly how much saltwater you get inside it.....A/R bearings (in every reel I've ever seen) will corrode when exposed to saltwater. We'd be happy to take a look at it for you if you like.
  • poonmanpoonman Posts: 99 Deckhand
    I service my own reels and i think the bearing is just done. Do you guys supply the a/r bearings for the original fierce 4000. If so what do they start at and where can i order them.
  • TunanorthTunanorth Posts: 125 Deckhand
    Link to PENN parts department. Besides PENN, another excellent source of parts is Scott's Bait & Tackle.
    http://www.pennfishing.com/PENN-parts.html
    Penn Pro Staffer
    "The best kind of fish in the world is the one on the end of your line"
  • PENNPENN Posts: 373 Deckhand
    Poonman,

    Parts can be purchased directly from us, plenty of 098C3000SG in stock.

    Parts Customer Service

    Monday thru Friday
    8:00 A.M. - 5:30 P.M. EST
    Phone: (800) 892-5444
    Fax: (800) 458-0556

    tony
  • Delta1SevenDelta1Seven Posts: 17 Greenhorn
    I heard there is special discounts for associates who work for Penn Dealers, is that true?
  • PENNPENN Posts: 373 Deckhand
    That's between you, the dealer you work for, and the local sales rep. Nothing that is run through corporate.

    Mike
  • Delta1SevenDelta1Seven Posts: 17 Greenhorn
    Is there any way I can contact our sales rep? I don't think we actually have one come to our store (****'s Sporting Goods) and non of my corporate/HR know of a Penn Rep. Any idea on how I can find an email/phone number for one?
  • jknjknjknjknjknjkn Posts: 26 Greenhorn
    I have a spinfisher 8500v that has a smooth scratching sound when turning handle. Took spool off and same sound. Any ideas what is the issue?
  • TunanorthTunanorth Posts: 125 Deckhand
    jknjknjkn wrote: »
    I have a spinfisher 8500v that has a smooth scratching sound when turning handle. Took spool off and same sound. Any ideas what is the issue?



    Difficult to say without actually being able to see/hear the reel. If you have done the usual [internal cleaning, re-lubing] it may need to be sent in. If still under warranty [less than a year old], send direct to PENN per the website instructions, or you can also check the site for a servicing dealer near you if past the warranty period. Even if past warranty, you can still send it direct to PENN, but there may be a charge depending on the cause.
    Penn Pro Staffer
    "The best kind of fish in the world is the one on the end of your line"
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