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• HBirdDeborahCRC Posts: 9 Greenhorn

  September 2013 #2

  You can start out by restoring the defaults on the unit to take the unit back to factory settings. If the problem still occurs the problem could lie either within the unit or the transducer. The best way to determine which is the problem would be if you know someone that owns a Humminbird unit that uses the dual beam transducer so you can plug your transducer into their unit direct to see if the problem follows the transducer. If not you may opt to send in the Matrix 97 with the transducer for service. The service information can be found at the below link:
  
  http://www.humminbird.com/FAQ.aspx?ContentId=1764
  
  Thank you,
  Deborah @ Humminbird

  Deborah @ Humminbird

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