PENN Q&A Customer Service Forum Page Now Live
Hello everyone,
At PENN we are dedicated to providing the best possible customer service and are pleased to be joining the Florida Sportsman forum community. Please feel free to submit any questions regarding your PENN tackle and we will be happy to help. The anglers in this community are knowledgeable and we are excited to hear your thoughts. Additionally we invite you to provide your thoughts on the product line and look forward to bringing any insight the members have to our product team.
At PENN we are dedicated to providing the best possible customer service and are pleased to be joining the Florida Sportsman forum community. Please feel free to submit any questions regarding your PENN tackle and we will be happy to help. The anglers in this community are knowledgeable and we are excited to hear your thoughts. Additionally we invite you to provide your thoughts on the product line and look forward to bringing any insight the members have to our product team.
Replies
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and thank you for the imformation.
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Frank,
PM us with your contact info, we will send you out a new handle.
tony
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Kahuna,
If you are familar with Penn conventional reels we can send you a new gear sleeve, however if you have never taken apart this type of reel I would recommend sending it in to us to be fixed. Either way it will be covered under warranty.
tony
www.pennreels.com
www.facebook.com/pennfishing
www.youtube.com/pennfishing
Reply to thread please and thank you 😃
Hi, I stripped the main gear on my fierce 4000 real after not much use. I was wondering if there is any replacement out there that would be better then the original? (From another real that would fit or just an upgrade part). Also, would putting in the ht100 washer increase the durability of the reel?
If you could PM us with your name I will look into this for you.
tony
www.pennreels.com
www.facebook.com/pennfishing
www.youtube.com/pennfishing
- Ray
Thanks TJ
Happens all the time to me
Thanks,
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I bought a new one and it held up to a tarpon. Cant wait for the spin fisher bail less kit to come out looking at getting one for big snook. I have a Van Staal vs100 and i am a fan of bail less reels. You guys should make a bailless sargus.
Thanks for all the help and support Mike! Can't wait to get my reel back and use it again
Last night while getting some live shrimp from my local bait & tackle shop, I see a bunch of brand new Penn Battles & Fierce rod & reels still in plastic (brand spanking new). I was asking about the pricing on this. A few minutes later 2 guys come into the tackle shop with a Penn Battle combo that they just bought from this tackle about a week ago but less then 10 days. The top had been broken off of it. I asked them if they were inshore or offshore when this happened. They said they were in the ocean & did not know what kind of fish they had but it was something big. This does not ease my mind.
What type of warranty is there with this Penn Battle Spinning Combo (4000 Reel)?
The type of fishing I do is strickly inshore from our dock near Port Everglades in Ft. Lauderdale. Species are snook, tarpon, jack crevalles, barracudas, mangrove snappers, lookdowns, catfish, pinfish, blowfish, etc.
Really need my mind to be eased on this from Penn after this last night. A response would be appreciated. Thanks!
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Thank You. I appreciate the response.
Go to the website "Pennreels.com", and click on service, then follow the menu to "rods".
http://www.pennreels.com/service/repair-department
"The best kind of fish in the world is the one on the end of your line"