Great Service From Shimano

CaptJCaptJ Posts: 727 Officer
Sent a Stradic 5000 **** in to service a noisy roller bearing and they just sent me back a brand new reel at no charge, no questions asked. Can't ask for better service than that!


  • yakhunteryakhunter Posts: 133 Deckhand
    That's awesome. I've had similar experiences with Shimano reel service.
  • jcbonejcbone Posts: 53 Greenhorn
    Good to hear! I have quite a few shimano spinning reels. Did you fill out their service reel form and then send it in under warranty? I see a form on the shimano website that says for spinning reel repairs is $25. I have an older Ci4 + fa that isn't as smooth and I'd like to send it in, I'm guessing since it's the older model they will probably just charge me for a maintenance repair. 
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