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Well crap....

ChuckcChuckc Posts: 4,397 Captain
Looks like my shutter hath crapped out on my D7000 after less than 38k images. It's never been dropped and is well cared for. I guess it's time to see what Nikon wants to charge to replace it. I'm tempted to replace it with a D7200 but the timing isn't great. At least I got to get the action shots of my great-niece learning to surf.

26883196613_91be37a5ad_k.jpgDSC_7894crop by Flcrutch, on Flickr

26883198733_02381af5b4_k.jpgDSC_7849crop by Flcrutch, on Flickr

Replies

  • WaterEngineerWaterEngineer Posts: 24,412 AG
    Cute photos, Chuck. Nikon will do it for $350. Remarkbly low shutter count for this issue, BTW.

    I still run my D7K occasionally and it has 120K+ on a 100K rated shutter actuations. It is tired the AF is going. I got my worth out of it. I'm not complaining.

    As for a repair. don't send it to anyone but the Nikon repair joint in Melville, NY https://www.nikonusa.com/en/service-and-support/nikon-authorized-repair-list.page

    They will have the body for two weeks but when you get it back, it will be as new as it can be. They do a good job of making it "purdy" again, in addition to repairing it. Might as well have them clean the sensor while it is there.
  • ChuckcChuckc Posts: 4,397 Captain
    Cute photos, Chuck. Nikon will do it for $350. Remarkbly low shutter count for this issue, BTW.

    Yeah, that's my thought too on the shutter count. I don't know what I will ultimately do. 350 is 100 bucks more than KEH will give me.
  • mississippi macmississippi mac Posts: 4,222 Captain
    I still have my 40D's...
    one has rolled over 10 times (every 999 shots) and still going strong....
    the other has 75000+ on it and no problems...

    when canon built the 40D, they built maybe one of the toughest bodies to come out of their factory...
    I think way overbuilt for their time...

    my wife just inherited body #2 and some glass for here personal rat killin's....
    she's happy to have it...
    [SIGPIC][/SIGPIC]
    The Real White Dog

    if you can't catch a fish...catch a buzz....
    #12976, joined 8-17-2002
  • ChuckcChuckc Posts: 4,397 Captain
    I'll send it to Nikon and see what they say. If they come back at $350.00 I will probably pass. There's a guy with a D7100 on CL here at a decent price so may just buy that one and take my chances.
  • mississippi macmississippi mac Posts: 4,222 Captain
    your camera has a good rep for reliability and outstanding quality....
    if it were me, and I knew what I had put the body through, I'd send it to Nikon and consider the $350 well spent...

    but that's just me...

    good luck Chuck in which ever way you go.

    tim
    [SIGPIC][/SIGPIC]
    The Real White Dog

    if you can't catch a fish...catch a buzz....
    #12976, joined 8-17-2002
  • ChuckcChuckc Posts: 4,397 Captain
    It's in UPS's hands at this point, I'll be using my D80 until I get it back or get a 7100 or 7200 I guess. I won't be able to stop down the 200-500 due to the electric aperture but I shoot it wide open almost exclusively anyway so...
  • WaterEngineerWaterEngineer Posts: 24,412 AG
    Either way, please write back in and let us know the estimate. Thanks, in advance.
  • ChuckcChuckc Posts: 4,397 Captain
    Will do. Secretly hoping Nikon will do me a solid since the shutter count is so low but I know that's not realistic.
  • WaterEngineerWaterEngineer Posts: 24,412 AG
    I still don't know where you can get a low count D7K for $350....so.....to get your own camera back, and know it's history seams reasonable.

    Now with that said, it looks like the D7200 is trading for $850-$900-ish. Chances are you can find a gray-market D7200 for something less than that.

    If you are willing, the D500 is quite the "moe-sheen" and might be the last camera you ever buy.

    I still think it is weird that the shutter gave up at 37K, or so. I would hammer Nikon on that, but it probably won't do any good. It WOULD make me feel better just to tell them what I think. :)

    Then of course there is this. The D7000 isn't listed but the D5K is, which is the same generation as the D7K. The D90 is listed too, which is the generation before, and very similar to the D7K.

    D5K

    Average number of actuations after which shutter is still alive: 41,874.2
    Average number of actuations after which shutter died: 56,383.8

    D90

    Average number of actuations after which shutter is still alive: 57,666.7
    Average number of actuations after which shutter died: 69,983.4

    As an aside, I own both of these cameras and am way past the Nikon stated life of 100K on both cameras, not that, that helps you.

    I guess my point is if I had a camera give up at slightly over 1/3 the stated life expectancy, I would be pissed and let Nikon know about it.

    http://www.olegkikin.com/shutterlife/
  • Cane PoleCane Pole Posts: 10,030 AG
    My D800 is up to 280k and still kickin
    Live music 7 nights a week: http://www.terrafermata.com/_events
  • ChuckcChuckc Posts: 4,397 Captain
    Cane Pole wrote: »
    My D800 is up to 280k and still kickin

    Wow, that's a bunch of images for sure.
  • mississippi macmississippi mac Posts: 4,222 Captain
    Chuck,
    I bet you didn't use the word "crap" when your shutter slammed shut on you...lol...

    tim
    [SIGPIC][/SIGPIC]
    The Real White Dog

    if you can't catch a fish...catch a buzz....
    #12976, joined 8-17-2002
  • ChuckcChuckc Posts: 4,397 Captain
    No, I am pretty sure it was way less family friendly.
  • ChuckcChuckc Posts: 4,397 Captain
    UPDATE:

    Nikon told me the repair cost would be $276.00 initially. I whined a bit and pointed out that 38k is well below the constantly harped "tested to 100k actuations" and that my budget for gear was blown when I purchased their excellent 200-500 VR earlier this year. They adjusted the repair to $199 and change delivered back to me so I approved that. Now to see how long it takes to fix it and send it back to me....

    Using the D80 really makes me miss my D7k. That said, I'm glad I had the D80 laying around.
  • mississippi macmississippi mac Posts: 4,222 Captain
    and with the 80D with the 200-500 you nailed that shot of the grackle...
    hey...my old 40D's still amaze me with IQ...

    tim
    [SIGPIC][/SIGPIC]
    The Real White Dog

    if you can't catch a fish...catch a buzz....
    #12976, joined 8-17-2002
  • WaterEngineerWaterEngineer Posts: 24,412 AG
    Chuck it has been about two weeks. What did Nikon say?
  • ChuckcChuckc Posts: 4,397 Captain
    Look up two posts above your last<G>....

    Current estimate and hopefully final cost after some consideration by Nikon is $194.74 which I think is reasonable. I authorized it and am waiting for further word. I don't think they have actually started the repair work yet.
  • WaterEngineerWaterEngineer Posts: 24,412 AG
    OK< sorry I missed that. I agree $200 seems fair.
  • ChuckcChuckc Posts: 4,397 Captain
    It seems fair enough in light of the age of the body but still seems a bit harsh for something just over 1/3 of the way into the marketing hype stated "Tested to 100k actuations" life. Maybe I'm a whiner.
  • mississippi macmississippi mac Posts: 4,222 Captain
    Chuck,
    don't feel bad. I had to send my brand new sigma 150-600 back to sigma because the IS quit. shot maybe 25 frames with it.
    I sent it o'night to get a fast turn around. I called them on Friday and they told me nothing was wrong with it, I just needed to shoot faster than 1\1000. I told them I had and old tamron 200-500 that I can get good shots at 1/1000 so what's the point of IS? I also told them the focus was way soft. they told me they'd call me back on Monday with an update. I told them either send me a new one or get the old one back to me so I could return it to B&H and buy a tamron. they said they'd resolve it in some fashion. so i'm waiting for a call tomorrow.
    [SIGPIC][/SIGPIC]
    The Real White Dog

    if you can't catch a fish...catch a buzz....
    #12976, joined 8-17-2002
  • ChuckcChuckc Posts: 4,397 Captain
    Sorry to hear about your new lens Tim, I know you have to be aggravated. I'm sure they will make it right or B&H will so you should be covered either way. Hopefully a new unit is in transit ASAP.
  • mississippi macmississippi mac Posts: 4,222 Captain
    Chuck,
    me to. I kind of liked the sigma when it worked and the docking system and software is the greatest thing since sliced bread...
    I was even thinking about buying their 70-200mm f2.8 IS lens because of the stellar reviews...
    not so much now...

    tim
    [SIGPIC][/SIGPIC]
    The Real White Dog

    if you can't catch a fish...catch a buzz....
    #12976, joined 8-17-2002
  • WaterEngineerWaterEngineer Posts: 24,412 AG
    I own the 70-200mm f/2.8 Sigma, for Nikkon of course. The reason I did is because at the time it had better reports than the Nikkor lens.

    It chatters and hunts for focus but when it finally locks on, it is tack sharp - I will give it that. About useless in a low light event because of the focus hunting.

    I wouldn't buy it again. I wrote to Sigma about it and they didn't want to hear it.

    Tim, I would suggest that nice Canon 70-200mm f/4 lens if you are serious about this focal length.

    http://www.the-digital-picture.com/Reviews/Canon-EF-70-200mm-f-4.0-L-USM-Lens-Review.aspx
  • mississippi macmississippi mac Posts: 4,222 Captain
    Craig,
    Thanks for the heads up...
    see my post about "new toys" with a follow up from my post on Chuck's thread....
    B&H may be getting all of my sigma purchases back...

    Here's the review I read from dpreview on the 70-200f 2.8...
    http://www.dpreview.com/reviews/sigma-70-200-2p8-os-c16

    reading that review and your comments make me wonder if sigma has some QC issues...

    tim
    [SIGPIC][/SIGPIC]
    The Real White Dog

    if you can't catch a fish...catch a buzz....
    #12976, joined 8-17-2002
  • ChuckcChuckc Posts: 4,397 Captain
    I talked to Nikon repair yesterday and heard that they had replaced the shutter and tuned it up. I got an update today that it should be back in my hands Friday. I think that turnaround time is OK and the cost was reasonable. Hopefully it's good for another 100k clicks on top of the 38K on the original.
  • mississippi macmississippi mac Posts: 4,222 Captain
    Chuck,
    good luck, and I think you'll be ok....
    Nikon support has to be as good as canon and the canon support is really, really good...

    tim
    [SIGPIC][/SIGPIC]
    The Real White Dog

    if you can't catch a fish...catch a buzz....
    #12976, joined 8-17-2002
  • ChuckcChuckc Posts: 4,397 Captain
    My repaired D7000 arrived yesterday and the final cost was $194.74. Paperwork indicates that they did replace the shutter as expected. It works as expected now and hopefully will continue to do so until I decide to buy a newer body.
  • mississippi macmississippi mac Posts: 4,222 Captain
    Chuck,
    since the shutter is the most abused part of a dslr, I believe you'll be gold for a long time with the replacement...
    good luck and keep on posting...

    tim
    [SIGPIC][/SIGPIC]
    The Real White Dog

    if you can't catch a fish...catch a buzz....
    #12976, joined 8-17-2002
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