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Star Rods Great Customer Service

BoaterBWBoaterBW Posts: 18 Greenhorn
I was fishing with one of my Star Rod Stellas and had a big fish on. I had the fish turned and it made one last pull and went back it the wreck I was fishing. My leader was then cut and up came the rod and wacked my T Top. Needless to say graphite rods do not like hitting aluminum and it cracked in two. I contacted Star Rods and got the warranty claim form, filled it out and shipped the rod to them. Several days later, a new replacement rod showed up at my door. Based on this level of service, I will continue to purchase their products. I now have three identical rods and they are great for the fishing I do.

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