Have comcast, they've pizzed me off for the last time. Going back to Directv.
The problem is Dtv doesn't offer internet in my area. Bright house can't either because if comcast. Fios is out too. My AT&T cell service inside the house is terrible for internet.
The Beatings will continue until moral improves!
I've had Uverse and comcast and to be truthful, all of their customer services suck. Uverse lied to me about 3 years ago, said I had a locked in agreement for 2 years, but when I later looked at the contract online it was only 12 months. I have Comcast (the GF is paying, I refused to) and their tv lineup is good, but their system and delayed response in their clicker to the TV sucks balls. I hate it. Glad I am not paying for it because I will never endorse that POS. Their customer services is the worst on the planet.
A matter of time before any internet provider falls short of expectations.
And I said...
I'll look into Uverse.
They all are like that, you are just switching to another bit ch fest.
This is the answer. There is no fix.
They all have terrible customer service.
After a rocky start & several unmet promises Verizon finally upgraded their system. Still expensive for what it is, but at least works reliably.
Not recommended for primary service, especially where there's cheap high speed DSL from phone or cable TV providers, but good for mobile users.
Will be looking at NetZero mobile as 2 year contract ends.