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Billy Bones - North

Has anyone had any experience dealing with BBN for rod warranty or repair? Over the years I have had several rods placed for warranty (star) or repair and all have had similar wait times (5-10 weeks). Each time I take a rod in I'm told it only takes a week however I get the "it's not in, it should be in next week" line. My intent is not to bash just wondering if I should be taking my business elsewhere as 2 months seems a bit excessive.

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