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Reporting a restaurant for improperly labeled fish

Not sure where to post this, but figured this was as close a place as I could find. Today I went out to dinner with some family from out of town to a rather well known seafood place where my in laws live. I ordered the fried grouper dinner, and what was served to me was without a doubt not grouper, but appeared to be grunt from how it looked and tasted. We were in a large party and my 6 month old son was fussy so I didn't say anything at the restaurant about it, but it bugs me that a restaurant would advertise fried grouper on there specials and serve me garbage fish. Where would I go to file a report about this as i don't feel a restauarant should be able to get away with charging $14 for a fried grouper basket, and serve a $7 basket of grunt.

Replies

  • fish_stixfish_stix Posts: 1,395 Officer
    There are many species of grouper and virtually all of it right now is imported from a lot further south. Wait to eat grouper until you can catch it yourself or buy it whole at a seafood market. I'd be willing to bet that the restaurant just orders generic grouper from their wholesaler and they have no clue whether what they get is grouper or tilapia.
  • Capt.EdCapt.Ed Posts: 368 Deckhand
    Where would I complain about a resturant that has fussy 6 month old children distrubing my peaceful dinner?
    It will be a sad day when the last little mom and pop marina is gone to developers and only the rich will be able to enjoy the waters of Florida.
  • THEFERMANATORTHEFERMANATOR Posts: 62 Deckhand
    Capt.Ed wrote: »
    Where would I complain about a resturant that has fussy 6 month old children distrubing my peaceful dinner?

    I kept walkign outside with him so he didn't bother the other peopel eating, but thank you for your contribution to the question. I realize it's not a good time to order it, but then again I don't have many chances to go out and catch them with a 6 month old at home. Just pisses me off they put on the menu that it was one thing, and anybody who looked at it would know it wasn't. And because I had my 6 month old with me I didn't want him to start screaming so I just ate and walked out to be KIND to others eating.
  • Capt.EdCapt.Ed Posts: 368 Deckhand
    I never trust any resturant about fish. I seldom order fish in a resturant as you NEVER know what kind of fish you will be getting. I do however like to play a game while ordering. I ask the server if the grouper or snapper or whatever is really grouper or snapper or whatever, then say I am alergic to all other fish and that the mercury level in any other fish can make me very very sick. "Are you sure that is grouper?"
    the answer is usually uhhhhh well maybe you should order something else.
    This is a fun game and you need to ask it just load enough for other tables to hear you :-).

    Another thing a friend in the resturant business told me was that when they do get in any "fat" fillets (like grouper) the resturants will usually cut them thinner to make more portions out of the fillets.
    It will be a sad day when the last little mom and pop marina is gone to developers and only the rich will be able to enjoy the waters of Florida.
  • lbudlbud Posts: 1,014 Officer
    I casually ask, What do you use for Grouper? Basa or Tilapia...
    Live while You're breathing! It's Your only chance.....:grin
  • aboveboredabovebored Posts: 1,389 Officer
    Don't expect the wait staff to incriminate their employer, even if they did know of the inpropriety, which they probably didn't anyway. Mislabeling of fish is rampant, no doubt. I read about an independant company that would give a DNA species ID of any fish meat sample for about $150. However, fresh local grunt is better than asian or south american grouper any day.
  • ANUMBER1ANUMBER1 Posts: 12,964 AG
    $14 for a grouper basket should have tipped you off. With ex vessel prices hovering around $4.5/lb, any grouper dinner price that don't make your eyes pop out is suspect.
    I am glad to only be a bird hunter with bird dogs...being a shooter or dog handler or whatever other niche exists to separate appears to generate far too much about which to worry.
  • DinnertimeDinnertime Posts: 57 Deckhand
    I've been a Restaurant owner 34 years same location.

    It would be helpful to a GOOD Restaurant if any complaints , concerns or comments were addressed while dining and not afterwards on the Internet , honestly it makes your claim less believable .

    A majority of Restaurants will handle your complaint and all most allways make the proper adjustment.

    Same goes for bad restaurant reviews, why not give the establishment the opportunity to correct a problem ? To many people are quick to assume the worst, if we don't make you happy you don't return , a recipe for going out of business .
  • ReelhootReelhoot Posts: 251 Officer
    Well said DTime,you nailed it!
    http://www.homeaway.com/vacation-rental/p341728

    FOR RENT: Beautiful 2 bed 2 bath condo in Hunter Springs, Crystal River
  • One DropOne Drop Posts: 420 Deckhand
    He's right. I used to manage for a very successful restaurant chain and 67% of customers never complain and just don't come back. If you just voiced your concern you could help remedy some of the problems that may unintentionally go unnoticed. Any ways, my grouper was always grouper and I inspected all fish myself and turned away garbage right away. Also, the wholesaler we bought from did try to get use basa as grouper. I never used that supplier again and reported him to the BBB.
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