Sustain 8000fe issues

AfroanglerAfroangler Posts: 165 Deckhand
My sustain 8000 roller bearing is shot how can I obtain another one it sounds all grindy when you turn the handle, also the bottom cover plate fell off the screw came loose and I need another screw for it can I send this to shimano if so what number do I call also is there a warranty of some sort for this also the bail is very hard to open sometimes and close what could be wrong with it? Thanks bantam1

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